Our Goals
Offer a seamless Online Consulting & Training Service
COVID-19 RESPONSE
Questions & Answers
COVID 19 Frequently Asked Questions:
Q. Many customers are asking if we are able to provide our normal consulting services to our customers during this time.
A. The easy answer is YES.
Q. Also, customers want to know if they can get a Registrar to certify them during this difficult time.
A. Another easy answer is YES.
Q. If we start a consulting project online, can we add onsite visits if needed?
A. Yes, we are evaluating onsite consulting requests on an individual basis, just talk with your consultant if you have a specific need for us to be onsite.
Q. Does RPM Consulting, Inc. offer online/remote consulting programs and services?
A. Yes, we’ve been doing online/remote consulting for 15+ years. It’s not new to us.
Q. Does our consulting service differ with online versus onsite consulting?
A. Not really, we can do everything we need to, to get you qualified for certification. Only in certain circumstances might we need to come onsite, this will be discussed during the initial consultation.
COVID 19 Frequently Asked Questions:
Q. How are you able to service your customers remotely?
A. We use secure web conferencing platforms or other technology to communicate with you, capture images, get tours, have meetings, etc.
Q. Is your business open and operating normally?
A. Yes, we are fully operational, and all of our staff are working remotely.
Q. Do you see a time when you will provide onsite consulting again?
A. Yes, we are evaluating onsite consulting requests on an individual basis, just talk with your consultant if you have a specific need for us to be onsite.
Q. What is your company doing to keep your consultants and staff safe?
A. We have company policies and procedures in accordance with CDC, Federal and State guidelines for social distancing, hygiene and cleaning/sanitation.
Q. Are there any travel/visiting restrictions I should be aware currently?
A. For the most up-to-date information, please consult travel advisories and information made available by the U.S. Centers for Disease Control and Prevention (CDC), and the U.S. Department of State and every state has a website dedicated to COVID-19. We will continue to closely monitor the situation and adapt our policies accordingly.
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“We are committed to
your success”
Ronald P. Michalczuk – President
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