We have found Ron Michalzuk to be a valuable resource in the training of personnel with regards to our Automotive Qualisy system, specifically for ISO/TS 16949, Internal Quality System Auditor training and application of the AIAG core tools: APQP, FMEA, MSA, PPAP and SPC.

The FMEA training and consulting support has provided a means for our company to assess risk with regards to both the manufacturing process and equipment within our facility. The training also provided clear direction to reduce the risks identified. I highly recommend any company to utilize the services of RPM Consulting, Inc., for all your training and consulting requirements.

Phil Huber
Manager, Outside Processing
Severstal North America, Inc.

Delta Faucet Company has had the good fortune to work with Ron over the past eight years. During that time Ron has always provided excellent training and consulting support. He has an exceptional ability for relating his years of hands-on experience to training materials; thus, making the classroom experience much more productive. Furthermore, we have always found his quality and continuous improvement consulting to be extremely beneficial. With Ron’s capable guidance we were able to quickly turn around a long-standing customer service problem.

Stan Smith
Quality Engineering Manager
Delta Faucet Company

Eastern Michigan University is proud to support and recognize Ron Michalzuk as a leader in his field of instruction and consulting services. We have worked with Ron for over 12 years and have found his methodologies consistently updated and his techniques top-notch. Through our student surveys, we have found Ron to be one of our strongest instructors with marks consistently above a 96% satisfaction level. Often clients will request Ron specifically for instructional opportunities based on their previous experiences with him. Ron is especially skilled at customizing programs to suit our clients’ needs, and tailoring his teaching style to involve the entire class. EMU can recommend Mr. Michalzuk without hesitation for any training and consulting needs in the fields of quality and continuous improvement methods.

Barbara L. Hopkins
Director, Centers for Corporate Training
Eastern Michigan University

Ron was asked to help with several P and DFMEAs related to a new product development project. He managed the coordination and drove the FMEA documentation work of several team members both internal and external to our company. The FMEAs were completed in a timely manner and provided valuable information to help with the successful launch of the product. Later once production was being established, Ron was invited back to assist with Tier I and Tier II documentation for a QMS that was developed for the manufacturing of the product. Ron’s valuable input in the process led to further engagement and exclusive contract with a renown not-for-profit organization that represents manufacturers of the products that Ron was involved with for us.

David Cooper
Advanced IG Program Leader
Guardian Industries Corp

Alex Products has used RPM Consulting services for many years and will continue to. There are many classes offered ranging in all areas such as audit training, PFEMA, APQP, Problem solving, SPC, 8-D, and numerous others. We continue to be impressed with the knowledge of our trainee ( Ron) as well as the in depth material used for the classes. Ron is very knowledgeable in all areas and always keeps the classes exciting. The classes offer a lot of hands on training and group activities which promotes team work. He is always willing to take the extra time to ensure everyone understands each area covered before moving on. The training sessions are the perfect length of time, covering everything necessary but not to the extent that attendees lose interest. We have used RPM in all five of our facilities and I have always received positive feedback. I would definitely recommend this company and have many times.

LuVena Ripke
Supplier Quality Engineer/ Lead Auditor
Alex Products, Inc.

We recently had RPM Consulting conduct a gap analysis which was completed in a timely and very detailed manner. The analysis was also presented very clearly and concisely allowing our company to quickly proceed to the next steps. We have also awarded our third party auditing program to RPM Consulting based on their quality management knowledge and their competitiveness.

Robert Kartanys
VP Engineering
Mueller Brass Company

Ron is a very effective instructor, I have seen the productive results of his instruction applied in many manufacturing and transactional applications. Ron’s PFMEA instruction is powerful; his methods help students master the application of this misused quality tool in an interesting way. Classroom instruction includes lecture and workshop sessions with follow-up discussions. The strongest aspect of the Ron’s PFMEA instruction is the technique to identify potential failure modes. I recommend Ron’s expertise to any organization wishing to launch a product or service without surprises.

Steve Graf, ASQ CSSBB & CQE
Advanced Quality Engineer, Six Sigma Blackbelt

Design and process FMEAS (Failure Mode Effect Analysis) is a crucial part of our business so the need for a knowledgeable consultant was apparent. After discussing our business needs, instructor preparation training materials and after delivery support Ron was the obvious choice. Ron spent time touring our facilities to learn our design and process flows which he incorporated into his training sessions. Ron conducted training for our Chandler, AZ and California operations with great success and glowing reviews by our engineering teams at both locations. I strongly recommend Ron after working with him – he is professional, knowledgeable and committed to meeting his clients business requirements.

Debbie Todd
Training Specialist at Pacific Scientific Energetic Materials Co.

Ron has provided Quality System workshops on a number of occasions at several of the companies I have been Quality Manager at. I find he presents course materials, especially regarding the AIAG Quality Tools (APQP, FMEA, MSA, PPAP and SPC), in ways that present what can be rather dry subjects in a clear and understandable manner to the workshop attendees. I highly recommend Ron, please feel free to contact me at steelquality@yahoo.com to discuss any questions you may have.

Phil Huber
Quality Manager
ThyssenKrupp Materials

Ron conducted several Problem Solving Workshops for us. We found his approach an effective way for our staff to conceptualize and practice problem solving methods.

Theresa Hampel
Quality Systems Manager at Peckham, Inc.