Delta Faucet Company has had the good fortune to work with Ron over the past eight years. During that time Ron has always provided excellent training and consulting support. He has an exceptional ability for relating his years of hands-on experience to training materials; thus, making the classroom experience much more productive. Furthermore, we have always found his quality and continuous improvement consulting to be extremely beneficial. With Ron’s capable guidance we were able to quickly turn around a long-standing customer service problem.
Stan Smith Quality Engineering Manager Delta Faucet Company